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Be A Good Listener

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Verified by Emotional Intelligence Developer Community-written · Human experiences · Lived insight

While attending a funeral, a well-meaning mother wants to talk to her wife who is grieving because her husband died.

However, in reality she is even more troublesome. She even asked a lot of questions, starting from the condition of the husband before he died, what was his illness, when did he die, where, and so on.

As a result, the wife who was left behind by her husband was not comforted but even more sad because she had to remember about her husband.

In the book Something Else to Smile About by Zig Ziglar, there is a unique quote: “One reason why dogs are so comforting when you are sad is because they don’t try to figure out why you are sad”.

Whether we realize it or not, sometimes we don’t give ourselves to listen when our friend is grieving or having problems, but instead get busy asking questions or commenting.

Let’s recall the story of when Jesus raised Lazarus. When Jesus saw Mary weeping, Jesus did not immediately shower Mary with questions. He simply asked, “Where is he you lay?”. After that He wept with Mary. In this way, Jesus had shown His empathy for Mary who was plagued by grief because she had just been left behind by Lazarus, her brother.

Yes, in pain and suffering, sometimes what is needed is not the number of words spoken, enough empathy and sympathy manifested in presence and ears willing to listen.

Have we shown the right attitude to grieving friends, or family? Let us be good listeners and share their grief. Silence and listening sometimes mean more than thousands of pieces of advice.

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Frequently Asked Questions

What is emotional intelligence?

Emotional intelligence is the ability to recognise, understand, and manage emotions in yourself and others. It helps people communicate better, make thoughtful decisions, and build healthier relationships.

Why is emotional intelligence important for wellbeing?

Emotional intelligence helps people handle stress, manage conflict, and respond thoughtfully instead of reacting emotionally. These skills improve resilience and personal wellbeing.

How can I improve emotional intelligence?

You can improve emotional intelligence through self-reflection, learning from emotional experiences, practicing empathy, and developing awareness of how emotions influence behaviour.

Where can I find emotional wellbeing tools?

You can explore exercises, quizzes, and reflection tools on our wellbeing tools page. You can also learn more about emotional intelligence concepts in our Emotional Intelligence Learning Hub.

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